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Frequently Asked Questions

What is a Drone?

A drone is an individual unit of computing power. When you deploy an application to Nodejitsu you get one drone (a single process). The way we scale an application is by assigning you new drones (in a new virtual machine) and have our load balancers distribute across the drones serving your application. You will have at the very least the same number of drones as you have applications, but it is not uncommon for a single application to be running more than one drone.

How much will this cost?

We understand it's complicated to be in a pricing model defined by computing power when you need to stay in budget. This is why at Nodejitsu we give you packages which simplify understanding the cost structure up front. These packages define the maximum number of drones you can run. This will limit both the number of applications you can host at Nodejitsu and how much a individual application can scale up.

What happens if we run out of available drones?

You will stop being able to deploy once you hit the account limits. Don't worry, your existing applications will continue to run. Only your ability to deploy new drones is affected.

How does the Development Sandbox work?

The development sandbox is a way for you to try out Nodejitsu. It gives you a reasonable amount of time to try out Nodejitsu for your applications and see what the right fit is. Right now the limit is aproximately 2 months.

How do I buy numbers of Drones that don't fall within the specific ranges?

On both the Individual and Business plans you need to be on "Large" to have flexibility in regards to the number of drones.

Refund policy Nodejitsu?

Nodejitsu has a NO REFUND policy. All sales are final. There are no refunds. The purchaser is solely responsible for choices made regarding subscription or plan features. Likewise reading all information about our hosting, datacenters and hosting capacities.

Other questions and feedback

Reach out to sales with your own questions and we will add them here.